Frequently asked question

Go to “My Orders” → select order → click “Refund Status”.

Credit/Debit cards, UPI, Net Banking, Wallets, COD.

Select “Wallet Balance” as payment option during checkout.

Yes, gift wrapping option is available at checkout.

How do I subscribe to newsletters?

Yes, pre‑orders are available on selected items.

Product page shows stock status: “In Stock” or “Out of Stock”.

Delivery charges vary by location and product weight.

Click “Forgot Password” on login page → follow instructions.

Go to “My Account” → “Profile Settings” → update details → Save Changes.

Reach us via Help Center or email support@saanvitrader.com.

How to apply discount coupons?

Currently, shipping is limited to India only.

Raise a complaint within 48 hours of delivery with photos.

Address can be changed before dispatch by contacting support.

Go to “My Orders” → select order → click “Cancel”.

Yes, COD is available on selected pin codes.

Refunds are processed within 5–7 business days after inspection.

Products can be returned within 7 days if unused and in original packaging.

Go to “My Orders” → select order → click “Track Shipment”.