1. Return Window

• Products can be returned within 7 days of delivery.
• Returns requested after this period will not be accepted.

2. Condition of Products

• Items must be in original packaging and in resalable condition.
• Products that are opened, used, or
• tampered will not be eligible for return.

3. Damaged or Defective Items

• If you receive a damaged or defective product, notify SAANVI TRADER within 24 hours of delivery.
• Proof (photo/video) may be required to process the claim.

4. Return Process

• Customers must contact SAANVI TRADER’s customer service team before sending any product back.
• Our team will guide you through the return initiation steps.

5. Important Notes

• Unauthorized returns (without prior approval) will not be accepted.
• SAANVI TRADER reserves the right to refuse returns if products do not meet policy requirements.